- Frequently Asked
Questions (FAQ)
- Premium Payments
- Policy Amendments
- Policy Loans
- Reinstatement
- The Non-Forfeiture
Option - Claims
- Other Services
Premium Payments
B. Where can I pay my premiums?
C. What if I cannot pay my premiums on time?
Policy Amendments
A. What if I change my address and contact nos.?
B. How can I correct my personal information?
C. How can I change the mode of premium payment?
D. What will I do if I want to request for a change in plan, face amount or any amendment in my policy?
E. What do I need to do if my policy contract is lost?
F. How will I change my beneficiaries?
G. Who are the persons that I can designate as my beneficiaries?
H. How can I assign my policy to a creditor?
I. How can I request for the cancellation of the assignment of my policy?
Policy Loans
A. What are the types of policy loans that I can avail of?
B. How can I make a policy “cash loan�?
C. What is the interest rate on policy loan?
D. What will be the effects of policy loan?
E. When do I pay my policy loan?
Reinstatement
A. What if my policy lapses?
B. What are the reinstatement requirements?
The Non-Forfeiture Option
A. What is a Non-Forfeiture Option?
B. What are the types of NFO?
Claims
A. What are the different types of claims?
B. What do I need to do when my policy matures?
C. How to file death claim?
Other Services
A. How can I contact my Lifeplanner?
B. Can I change my servicing Lifeplanner?
C. Who can give me an update on the status of my policy?
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